11 IIED: A Deeper Dive (Socratic Script)

Questions or Areas of Focus for the Readings:

  • How does IIED fit with your understanding of the allocation of questions of law, versus fact?
  • How does IIED fit with your understanding of the purpose and operation of the intentional torts overall?
  • How might IIED advance or obstruct goals of racial and social justice?

Spicer v. Patnode, Court of Appeals of Washington, Div. 3 (2019)
(9 Wash. App.2d 283)

*285 ¶ 1 Over the course of four months, Paul Patnode regularly and repeatedly remote-started his Ford F-250 pickup, revved its engine, and activated its alarm to scare Junghee Spicer’s young piano students as they walked past his truck on the way to their piano lessons. Mr. Patnode’s purpose was to interfere with Ms. Spicer’s piano lesson business and to cause her severe distress. He failed in his first objective, but accomplished the second. The trial court found in favor of Ms. Spicer on her claim of outrage and awarded her $40,000.

¶ 2 The primary question we answer is whether Mr. Patnode’s conduct was sufficiently outrageous and extreme to sustain the trial court’s award. Conduct that is done infrequently merely to annoy a person cannot form the basis of an outrage claim. But the same conduct, done frequently over a period of weeks or months with the intent to cause severe emotional distress to a person, can form the basis of an outrage claim. We hold that Mr. Patnode’s conduct was sufficiently outrageous and extreme to present a question of fact. For this reason, we defer to the finder of fact and affirm.

FACTS[1]

Background prior to purported tortious conduct

¶ 3 Paul and Melissa Patnode live across Lyle Loop Road from Junghee and David Spicer. In 2009, Ms. Spicer began teaching private piano lessons in her home, mostly to children. That year, Mr. Spicer suffered a stroke. Three years later, he had to retire early. To supplement their income, Ms. Spicer increased the number of piano lessons she taught.

¶ 4 In February 2012, Mr. Patnode complained to the Spicers about Ms. Spicer’s piano teaching business. Unable *286 to resolve the problems, Mr. Patnode complained to Yakima County. His complaints included increased traffic, damage to a sprinkler in his front yard, noise from car doors shutting and remotely locking, and headlights coming into his house.

¶ 5 The complaints prompted Yakima County to require the Spicers to obtain a conditional use permit for their business. On July 11, 2012, the Spicers obtained a minor home occupation permit from Yakima County. The permit authorized Ms. Spicer to teach piano lessons for up to five students per day. Lessons were permitted from 2:00 p.m. to 6:00 p.m., Monday through Friday, September through May. The permit required the Spicers to provide off-street parking for customers.

¶ 6 In August 2012, Yakima County issued a modified permit that authorized Ms. Spicer to provide lessons for two additional months per year and increase the number of students to six per day. The Spicers were still required to provide off-street parking for customers.

¶ 7 Throughout 2012, Mr. Patnode continued complaining to Yakima County about Ms. Spicer’s business. His complaints included Ms. Spicer teaching instruments other than piano and teaching outside the authorized hours. In addition, he complained that parents dropped their children off and picked them up along the street. He believed that this violated the off-street parking requirement.

¶ 8 In December 2012, Mr. Patnode sued the Spicers and alleged that their piano business violated the restrictive covenants that applied to the neighborhood. In 2014, the Spicers prevailed on summary judgment. Mr. Patnode was ordered to pay more than $30,000 for the Spicers’ attorney fees and costs.

¶ 9 In 2014, the city of Selah annexed the parties’ neighborhood. Mr. Patnode began complaining to the city of Selah that Ms. Spicer continued to violate her modified permit. That year, the Spicers formed Yakima Arts Academy, LLC *287 (YAA). Ms. Spicer, through YAA, continued to teach piano lessons, both in her house and also in a leased building in Yakima.

Purported tortious conduct

¶ 10 From around Thanksgiving 2015 to March 24, 2016, Mr. Patnode parked his Ford F-250 diesel pickup along the sidewalk next to the Spicers’ residence where piano students entered the Spicers’ home. Other vehicles belonging to Mr. Patnode or his household also parked along the Spicers’side of the street.

¶ 11 During this time, Mr. Patnode regularly and repeatedly remote-started his F-250 and set off its alarm when Ms. Spicer’s students and their parents walked by the F-250. Ms. Spicer observed this conduct approximately 12 times. When Ms. Spicer observed this conduct, it frightened her and her students. Mr. Spicer observed this conduct about six times.

Ms. Spicer’s 2016 anti-harassment petition

¶ 12 In 2016, Ms. Spicer petitioned for an anti-harassment order against Mr. Patnode. Based on evidence presented at the anti-harassment hearing, the court granted Ms. Spicer’s request and entered an anti-harassment order. The order prevented Mr. Patnode from parking vehicles on Ms. Spicer’s side of the street and required him to disable the remote-start and alarm for his F-250. Mr. Patnode complied with the order.

This lawsuit [sic]

Partial grant of summary judgment for the Spicers

¶ 13 In May 2016, the Spicers filed this lawsuit against Mr. Patnode. They sought damages for intentional interference with their piano business and damages for intentional infliction of emotional distress. Prior to trial, the Spicers moved for partial summary judgment. The motion sought to *288 preclude Mr. Patnode from disputing (1) his conduct had no legitimate or lawful purpose and (2) his conduct caused Ms. Spicer substantial emotional distress. The Spicers contended that these issues had already been litigated and necessarily decided when they obtained the anti-harassment order in March 2016. The trial court granted their motion.

Trial

¶ 14 At trial, Ms. Spicer testified that Mr. Patnode’s conduct caused her severe emotional distress because she feared for her safety and the safety of her children and students. She explained that Mr. Patnode’s remote-starting his truck scared her because she was concerned he would “go to the next step and actually physically harm somebody.” Report of Proceedings at 131.

¶ 15 Ms. Spicer testified that Mr. Patnode caused her to suffer from anxiety and insomnia, and that she began taking anti-anxiety medication in 2013. At some point after Mr. Patnode began remote-starting his truck, Ms. Spicer began taking an additional anti-anxiety medication.

¶ 16 Two parents and one piano student testified about arriving for and leaving from piano lessons between Thanksgiving 2015 and March 24, 2016. They testified they observed Mr. Patnode’s F-250 remotely starting, its engine revving, and its alarm activating on multiple occasions. One parent testified that this made her scared and concerned for her children’s safety. One student testified that every time he had a piano lesson between those dates, he observed the F-250 remotely start, its engine rev loudly, and its alarm activate. The parents did not take their children out of piano lessons with Ms. Spicer, and the student who testified did not quit taking lessons from Ms. Spicer.

¶ 17 The trial court found that Mr. Patnode did not cause any loss of business to the Spicers. The court, however, did find that Mr. Patnode’s conduct was sufficiently outrageous to constitute intentional infliction of emotional distress. *289 The trial court further found that Ms. Spicer, but not Mr. Spicer, had proved compensable damages.

¶ 18 The trial court entered the following findings of fact to which Mr. Patnode assigns error:

23. In 2016, Ms. Spicer filed a petition for an anti-harassment order against Mr. Patnode. The Court takes judicial notice that following a hearing, the Yakima County Superior Court orally concluded that Mr. Patnode was remotely starting his F-250 and setting off vehicle alarms and doing so on purpose repeatedly for the purpose of harassing the Spicers, making their lives more difficult.[2]. . .

32. Junghee Spicer suffered severe emotional distress as a result of Mr. Patnode parking vehicles on the street alongside the Spicers [sic] house from Thanksgiving 2015 to March 24, 2016, and regularly and repeatedly remote starting his F-250 pickup (which included revving the engine, lights turning on) and remotely setting off the vehicle alarm while it was parked on the street alongside the Spicers’ house, where children/students and their parents were walking to and from lessons at the Spicers’ residence.

33. The conduct of Mr. Patnode described above was directed towards Ms. Spicer. Mr. Patnode sought to interfere with the Spicers’ music business. Ms. Spicer was the direct recipient of Mr. Patnode’s conduct even though she was not present for, and did not observe, all instances when Mr. Patnode remote-started his F-250 or remotely set off the vehicle alarm when students and/or parents were walking to or from piano lessons.

34. Ms. Spicer was fearful for her safety and for the safety of her students. … Ms. Spicer suffered insomnia and anxiety as a result of Mr. Patnode’s conduct. Ms. Spicer began taking anti-anxiety medication in 2013. At some time after the remote-start/alarm incidents described above, Ms. Spicer began to take *290 one additional anti-anxiety medication. At the time of trial Ms. Spicer was also taking a third anti-anxiety medication.

Clerk’s Papers (CP) at 322-26.

¶ 19 In addition, the trial court entered the following conclusion of law, to which Mr. Patnode also assigns error:

6. Mr. Patnode’s conduct … was outrageous conduct. Ms. Spicer was the object of Mr. Patnode’s course of conduct. Mr. Patnode’s conduct was directed at Ms. Spicer through her piano students and their parents. Mr. Patnode’s object was to interfere with the teaching business and cause distress to Ms. Spicer. Mr. Patnode’s conduct went beyond all possible bounds of decency, and was atrocious and utterly intolerable in a civilized society. Mr. Patnode’s conduct was intentional, he knew it would cause or inflict Ms. Spicer with emotional distress, and his conduct in fact caused Ms. Spicer severe emotional distress. CP at 327-28 (emphasis added).

¶ 20 The trial court awarded Ms. Spicer $40,000 in damages.

¶ 21 Mr. Patnode timely appealed. A panel of this court granted oral argument, which occurred at Whitman College, in Walla Walla, Washington.

*806 ANALYSIS

¶ 22 Mr. Patnode makes three arguments:

(1) conduct that Ms. Spicer or her immediate family members did not observe cannot form the basis of Ms. Spicer’s outrage claim,(2) his conduct does not rise to the level of extreme and outrageous conduct as a matter of law, and
(3) substantial evidence does not support the trial court’s finding that Ms. Spicer suffered severe emotional distress.

We address the issues in the order argued by Mr. Patnode.

EVIDENCE NOT DIRECTLY WITNESSED BY MS. SPICER

¶ 23 Mr. Patnode argues the trial court erred by considering evidence not directly witnessed by Ms. Spicer or her *291 immediate family members. His argument implies that his conduct was directed at the young piano students.

¶ 24 When the outrageous conduct is directed at a third person, the plaintiff must be an immediate family member of the person who is the object of the defendant’s action, and he must be present at the time of the conduct. Grimsby v. Samson, 85 Wash.2d 52, 60, 530 P.2d 291 (1975) (citing RESTATEMENT (SECOND) OF TORTS § 46 cmt. l (AM. LAW INST. (1965))). This rule has no application here, where the outrageous conduct was directed at Ms. Spicer rather than at a third person.

¶ 25 Here, the trial court found:[3]

Ms. Spicer was the object of Mr. Patnode’s course of conduct. Mr. Patnode’s conduct was directed at Ms. Spicer through her piano students and their parents. Mr. Patnode’s object was to interfere with the teaching business and cause distress to Ms. Spicer.

¶ 26 The above finding is well supported by the evidence. For years, Mr. Patnode sought to substantially prevent, Ms. Spicer from teaching piano lessons at her house. He began by acting within the legal process. He first complained to Ms. Spicer, later he complained to Yakima County, and still later he complained to the city of Selah. When these complaints failed, he brought a lawsuit to prevent Ms. Spicer from teaching piano lessons out of her house. He alleged that Ms. Spicer’s piano lesson business violated the neighborhood’s restrictive covenants. The Spicers had that lawsuit dismissed and were awarded their reasonable attorney fees.

¶ 27 Shortly after, Mr. Patnode began acting outside the legal process. Mr. Patnode began scaring Ms. Spicer’s young *292 piano students by remote-starting his F-250, revving its engine, and activating its alarm. The young students, walking by his truck, did nothing to warrant being scared. In fact, Mr. Patnode testified he did not remote-start his truck for the purpose of scaring the piano students or their parents. The trial court reasonably found that Mr. Patnode’s conduct was not directed at the young piano students, but instead was directed through them to Ms. Spicer. Because Mr. Patnode’s conduct was directed at Ms. Spicer, the trial court did not err by considering evidence not directly witnessed by Ms. Spicer.

EXTREME AND OUTRAGEOUS CONDUCT

¶ 28 Mr. Patnode argues, as a matter of law, his conduct does not amount to extreme and outrageous conduct.

¶ 29 To constitute outrage, the conduct at issue “must be ‘so outrageous in character, and so extreme in degree, as to go beyond all possible bounds of decency, and to be regarded as atrocious, and utterly intolerable in a civilized community.’” [cc] (“Consequently, the tort of outrage ‘does not extend to mere insults, indignities, threats, annoyances, petty oppressions, or other trivialities.’ In this area plaintiffs must necessarily be hardened to a certain degree of rough language, unkindness and lack of consideration.” [cc]

¶ 30 In order to prevail on a claim of intentional infliction of emotional distress, the plaintiff must show (1) extreme and outrageous conduct, (2) intentional or reckless infliction of emotional distress, and (3) actual result to plaintiff of emotional distress. [c] The claim is also known as the tort of outrage. “Although the three elements are fact questions for the jury, th[e] first element *293 of the test goes to the jury only after the court ‘determine[s] if reasonable minds could differ on whether the conduct was sufficiently extreme to result in liability.’” [cc]

¶ 31 We examine Washington decisions[4] to determine what type of conduct is sufficiently outrageous and extreme to impose liability on an actor. Mr. Patnode cites Strong v. Terrell, 147 Wash. App. 376 (2008) and Snyder v. Medical Service Corporation of Eastern Washington, 98 Wash. App. 315 (1999), affd, 145 Wash.2d 233 (2001) for the proposition that inflicting emotional harm on another over a period of months is insufficient to meet the high standard of outrageousness. In both cases, the plaintiff employees were subject to demeaning and insulting verbal treatment by their supervisors over a period of months. Strong, 147 Wash. App. at 381; Snyder, 98 Wash. App. at 319. Both courts noted that liability for outrage does not extend to treatment akin to “‘mere insults, indignities, threats, annoyances, petty oppressions, or other trivialities.’” Snyder, 98 Wash. App. at 321-22 (internal quotation marks omitted) (quoting Grimsby, 85 Wash.2d at 59); accord Strong, 147 Wash. App. at 386. The courts reviewed the supervisors’ treatment of their respective employees, determined that the treatment did not rise above insults, threats, and trivialities, and concluded that no liability existed. Strong, 147 Wash. App. at 386-87; Snyder, 98 Wash. App. at 322.

¶ 32 Mr. Patnode next cites Saldivar v. Momah, 145 Wash. App. 365 (2008) to further support the proposition that inflicting emotional harm on another over a period of months is insufficient to meet the high standard *294 of outrage. In that case, a woman and her husband fabricated allegations of sexual abuse against a physician and filed a lawsuit against him alleging that he sexually abused her. Id. at 390. The trial court dismissed the plaintiffs’ claims after they rested, finding that the sexual abuse claim was not credible and that the purported victim had lied on the stand. Id. at 383-84. The trial court also found that the attorney for the plaintiffs filed “‘irrelevant and salacious declarations … for the improper purpose of eliciting media/public attention, to harass and damage the reputation of Dr. Momah, and to … gain advantage in other litigation.’” Id. at 386. Due to plaintiffs’ false claims and their attorney’s actions, Dr. Momah lost his job, suffered a stroke, and was uninsurable and unemployable. Id. at 384. The trial court awarded Dr. Momah substantial damages on his outrage claim against the plaintiffs and their attorney. Id. at 385. The appellate court reversed and concluded that the conduct was insufficient to constitute outrage. Id. at 390.

¶ 33 We contrast Saldivar with Phillips v. Hardwick, 29 Wash. App. 382 (1981). There, the Phillips agreed to purchase the Hardwicks’ house and entered into an earnest money agreement. Id. at 384. The Hardwicks later learned that their new house would not be ready until shortly after the agreed closing date of November 25. The Phillips agreed to rent the house to the Hardwicks until December 1. The Hardwicks did not vacate as agreed. On December 2, the Hardwicks told the Phillips that because they were tenants, the Phillips were powerless to remove them. The Phillips drove by the house on December 3. They looked inside, noticed the furniture was gone, and arranged to move in the following day. The next day, when they arrived with a carload of furniture, the Hardwicks initially prevented them from moving in. When the Phillips returned with a second carload, they noticed two deputy sheriffs. Id. at 384-85. The deputies determined that the *295 Phillips had the right of possession and advised the Hardwicks of this, yet the Hardwicks refused to leave. Id. at 385. The next day, the Phillips commenced two lawsuits. The first lawsuit was an unlawful detainer, and the second lawsuit sought damages on various theories, including intentional infliction of emotional distress. The Hardwicks moved out a few days later and gave the keys to the Phillips. In the second lawsuit, the trial court found in favor of the Phillips and awarded them over $11,000. Id. at 383. On appeal, the trial court affirmed the damages award on the basis that reasonable minds could differ as to whether the Hardwicks’ conduct was sufficiently outrageous. Id. at 388-89.

¶ 34 We cannot reconcile Saldivar with Phillips. Saldivar involved extreme conduct that caused extensive emotional and financial damages. Yet, the appellate court reversed the trial court’s finding of outrage. Phillips involved a few days’ delay in occupancy that caused a mere annoyance to a home purchaser. Yet, the appellate court affirmed the trial court’s finding of outrage. We disagree with both decisions.

¶ 35 We find support for our disagreement in Wolf v. Scott Wetzel Servs., Inc., 113 Wash.2d 665 (1989), which appears to take a middle approach. There, Mr. Wolf lifted a heavy timber at work and injured his lower back. Id. at 667. He filed a workers’ compensation claim. His employer was self-insured, and Mr. Wolf’s claim was administered by Scott Wetzel Services, Inc. (SWS). Mr. Wolf received time loss and medical payments. About six months after the injury, SWS learned from Mr. Wolf’s attending physician that Mr. Wolf could return to work. As a consequence, SWS closed Mr. Wolf’s claim. A few months later, Mr. Wolf and his new physician requested the claim to be reopened on the basis that the lower back injury “‘may have contributed to psychological problems.’” SWS denied the request. Mr. Wolf appealed the denial and the denial eventually was reversed. Mr. Wolf *296 brought suit against SWS alleging bad faith denial of his claim and outrage.

¶ 36 In denying Mr. Wolf’s outrage claim, our high court explained:

As illustrative of what constitutes [outrage], … [i]n [an appellate case from California], it was alleged that an investigator hired by the insurance carrier befriended the claimant, misrepresenting his true capacity and intentions. Then, during an excursion to Disneyland, the investigator enticed the claimant into crossing a rope bridge and engaging in other physically demanding activities. Unbeknownst to the claimant, another investigator filmed her while she did so. Upon discovering at a subsequent hearing how she had been deceived, the claimant suffered a physical and mental breakdown requiring hospitalization. We agree that such conduct is indeed outrageous under the standard adopted by this court.

The same cannot be said for the conduct involved in the present case. … The facts … in the present case in no way suggest that the claims administrator for the self-insured employer engaged in conduct that could constitute the tort of outrage. Furthermore, … Mr. Wolf is alleging only “bad faith” in the administration of his workers’ compensation claim. Id. at 678-79[5] (footnote omitted).

¶ 37 As the cases reflect, what constitutes outrage is nebulous and difficult to define. But three things are clear. First, to impose liability, the law requires the conduct to be so outrageous in character, and so extreme in degree, as to go beyond all possible bounds of decency as to be utterly intolerable in a civilized community. [c] Second, liability may not be imposed for mere insults, indignities, threats, annoyances, petty oppressions, or other trivialities. Strong, 147 Wash. App. at 386; Snyder, 98 Wash. App. at 321-22. And third, somewhere between these standards, *297 the question of liability passes from a court of law to the trier of fact. Robel, 148 Wash.2d at 51.

¶ 38 Had Mr. Patnode remote-started his truck occasionally to scare passing piano students, this would not be actionable. Rather, it would constitute a mere annoyance—a triviality. But this is not what Mr. Patnode did. Instead, he engaged in a course of conduct over a period of four months intending to cause Ms. Spicer sufficient emotional distress so she would stop teaching piano lessons at her house. He intended to achieve through harassment what he had been unable to achieve through legal means. In order to achieve his purpose, he knew he had to cause Ms. Spicer severe emotional distress. And he did.

¶ 39 The dissent classifies this conduct as merely childish. We disagree. The conduct—because it occurred frequently over a period of months—clearly exceeds insults, indignities, threats, annoyances, petty oppressions, or other trivialities. We believe a trier of fact could consider the conduct to be so outrageous in character, and so extreme in degree, as to be utterly intolerable in a civilized community. For this reason, the question of liability passes from us to the trier of fact.

3. SEVERE EMOTIONAL DISTRESS

¶ 40 Mr. Patnode argues substantial evidence does not support the trial court’s finding that Ms. Spicer suffered severe emotional distress. We disagree.

¶ 41 We will not overturn a trial court’s finding of fact if it is supported by substantial evidence. [c] Substantial evidence is that amount of evidence sufficient to persuade a fair-minded person that a given premise is the truth. [c]

¶ 42 To prevail on an outrage claim, a plaintiff must show that he or she actually suffered severe emotional distress as a result of the defendant’s conduct. *298 [c] Mr. Patnode first argues that regularly and repeatedly remote-starting his F-250 over the course of four months, revving its engine, and activating its alarm could not have caused a reasonable person to suffer severe emotional distress. We disagree. It was Mr. Patnode’s objective to cause Ms. Spicer to suffer sufficient emotional distress so she would stop teaching piano lessons at her house. This objective could not be accomplished by mere insults, indignities, threats, annoyances, petty oppressions, or other trivialities. Mr. Patnode’s argument that Ms. Spicer could not have suffered severe emotional distress runs counter to his objective. If he did not think his conduct would accomplish his objective, he would not have engaged in it.

¶ 43 Mr. Patnode next argues no one could believe his conduct could reasonably cause Ms. Spicer to fear for her safety. We disagree. One of the parents testified that Mr. Patnode’s conduct made her scared and concerned for her children’s safety.

¶ 44 Mr. Patnode, citing Sutton v. Tacoma School District No. 10, 180 Wash. App. 859 (2014), argues that Ms. Spicer’s symptoms of stress and insomnia were insufficient to constitute extreme emotional distress. There, a teacher pinned a first grade special education student against the wall and cornered her by chest-bumping her while yelling insults at her. Id. at 863. The child’s grandmother witnessed the incident. She testified that the child was scared, angry, sad, and mad, and did not want to return to the teacher’s class. Id. at 872. We held that this evidence was sufficient to constitute emotional distress. However, there was no evidence of how long the emotional distress lasted. Because actionable outrage requires emotional distress that is more than transient, we affirmed the trial court’s summary judgment. Id. at 874.

¶ 45 Sutton is distinguishable. Here, Ms. Spicer suffered emotional distress throughout Mr. Patnode’s four-month course of conduct.

*299 ¶ 46 Affirmed.

[Dissent] Korsmo, J.

Outrageous conduct is conduct “which the recitation of the facts to an average member of the community would arouse his resentment against the actor and lead him to exclaim ‘Outrageous!’” Reid v. Pierce County, 136 Wash.2d 195, 201-02 (1998) (quoting Browning v. Slenderella Sys., 54 Wash.2d 440, 448 (1959) (quoting RESTATEMENT (SECOND) OF TORTS § 46(g) (AM LAW INST. 1965))). As the court more recently stated:

The conduct must be “‘so outrageous in character, and so extreme in degree, as to go beyond all possible bounds of decency, and to be regarded as atrocious, and utterly intolerable in a civilized community.’” [cc]

¶ 47 The main element of an outrage claim is, of course, outrageous behavior. Remote starting a car or setting off a car alarm when someone is walking past simply is not atrocious conduct, nor is it “utterly intolerable in a civilized community.” Mr. Patnode’s behavior was juvenile, childish, oafish, puerile, immature, infantile, and lame. It would not have even qualified as a bad junior high school prank in a less sophisticated time. He was annoying, but he was not outrageous.

¶ 48 Washington requires more than this simplistic behavior to satisfy the threshold requirements for the tort of *300 intentional infliction of emotional distress. The definition of the tort is found in RESTATEMENT § 46:[6]

(1) One who by extreme and outrageous conduct intentionally or recklessly causes severe emotional distress to another is subject to liability for such emotional distress, and if bodily harm to the other results from it, for such bodily harm.

(2) Where such conduct is directed at a third person, the person is subject to liability if he intentionally or recklessly causes severe emotional distress
(a) to a member of such person’s immediate family who is present at the time, whether or not such distress results in bodily harm, or
(b) to any other person who is present at the time, if such distress results in bodily harm.

Ms. Spicer’s action proceeded under § 46(2)(b), meaning that she had to show that outrageous conduct directed at third persons in her presence resulted in bodily harm. While the remaining elements were established, the outrageous conduct element was not. She failed to meet the required threshold showing. Jackson v. Peoples Federal Credit Union, 25 Wash. App. 81, 84 (1979).

¶ 49 In Jackson, the plaintiff sued in outrage because the credit union had attempted to repossess his car at his place of work after a dispute arose over loan repayment; the incident aggravated his diabetes, a condition known to the credit union. Id. at 83-84. Division Two of this court rejected the outrage claim, determining that the behavior of the credit union failed to meet the “extreme and outrageous” standard of the tort. Id. at 84 (quoting RESTATEMENT § 46 cmt. h).

¶ 50 Proof of outrageous behavior is the sine qua non of this tort. There is no exception for the intentional infliction *301 of distress by nonoutrageous behavior. While the steady dripping of small amounts of water may erode a foundation just as effectively as a deluge, this tort is only concerned with the latter possibility. Behavior must be beyond the pale to be actionable.

¶ 51 Our case law long has reached that same conclusion. Infliction of emotional distress by intentional behavior is by itself inadequate to establish this tort. We have found far more offensive behavior than noisy car alarms and remote vehicle starting insufficient to establish outrageous behavior. E.g., Repin v. State, 198 Wash. App. 243 (2017) (holding that veterinarian’s unsuccessful attempt at euthanasia, failure to warn of risks, and the dog’s immense suffering not sufficiently outrageous); Christian v. Tohmeh, 191 Wash. App. 709, 737-38 (2015) (doctors; course of conduct—obfuscation of plaintiff’s diagnosis, yelling and shouting at her and telling her problems were in her head; telling other doctors that her emotional issues made her history less valid—insufficient to meet the “extremely high” standard of outrage); Strong v. Terrell, 147 Wash. App. 376, 388-89 (2008) (finding conduct insufficient where coworker told blonde jokes, ridiculed plaintiff’s personal life, called her a bum, and made other disparaging remarks over the course of several years). Saldivar v. Momah, 145 Wash. App. 365 (2008) (holding that filing suit against physician with malicious intent is not “‘utterly intolerable in a civilized community’”).

¶ 52 While no prior Washington case has been based on car noises, a couple of Ohio cases have rejected the notion that such behavior is outrageous. Krlich v. Clemente, 2017-Ohio-7945, 98 N.E.3d 752, 757, 759 (Ct. App.) (finding car horn honking “at all hours of the day and night,” alleged lewd gestures, and more (such as paintballing plaintiff’s home and driving on their lawn) not sufficiently extreme and outrageous for intentional infliction of emotional distress); *302 Allen v. Pirozzoli, No. 103632, 2016-Ohio-2645, 2016 WL 1600344 (Ct. App. Apr. 21, 2016) (unpublished) (conduct of setting off fireworks, standing in his driveway when plaintiff would pull in the driveway, horn honking, banging on fence and windows, revving motorcycle in front of plaintiff’s house insufficient to establish outrageousness).[7]

¶ 53 Mr. Patnode is clearly a bad neighbor, but he also is bad at being an outrageous one. Although the trial court’s desire to punish him for his conduct is understandable, and appreciated by this writer, that conduct simply does not make the grade for the tort of outrage. He intentionally inflicted emotional distress, but did so in a bland enough manner that this particular claim was not actionable. This was harassment pure and simple. Since the majority rewrites the tort of intentional infliction of emotional distress by treating the outrageous conduct element as a question of fact for the trier-of-fact, I respectfully dissent.

Note 1. Are you more persuaded by the majority or dissenting opinion? What do you observe about their uses of precedent?

Note 2. At least one scholar has called for a sex-based approach to understanding emotional harm in the context of tort law. Betsy J. Grey, Sex-Based Brain Differences and Emotional Harm, 70 Duke L.J. Online 29, 55–56 (2020) Grey cautions against biological determinism (which is a phrase conveying the idea that people are the way they are based on their biological or genetic composition, which in the context of gender would mean a narrow understanding of gender as defined by biological sex). Grey surveys feminist approaches to tort law including the success of the “reasonable woman” standard successfully introduced in hostile workplace litigation. In spite of her cautions, she concludes on a note of optimism about the viability of future uses of scientific evidence to demonstrate biological differences with respect to gender and emotional harm which, she argues, could potentially possess legal relevance. Another scholar has advocated for uses of biological theories of behavior and trauma to ground IIED in objectively verifiable experiences. Cristina Carmody Tilley, The Tort of Outrage and Some Objectivity About Subjectivity, 12 J. Tort L. 283, 291 (2019).

Note 3. Does IIED need to be “reined in” in your view? Or is it serving its purpose as the last-added intentional tort aiming to capture different kinds of harms? One scholar has described IIED as more accurately understood as a “family of torts loosely captured through the notion of outrageous conduct” than a single tort. Benjamin C. Zipursky, Snyder v. Phelps, Outrageousness, and the Open Texture of Tort Law, 60 DePaul L. Rev. 473, 503 (2011) Do you agree?

Expand On Your Understanding – Socratic Script: Spicer v. Patnode

Question 1. What was the legal issue in this case? How would you formulate the rule?

Question 2. What was the holding in this case?

Question 3. The majority writes that “what constitutes outrage is nebulous and difficult to define. But three things are clear.” What are those three things, and how do they relate to the facts of this case? How does that relate to the holding?

Question 4. The tort of outrage has 3 elements in Washington state:

(1) extreme and outrageous conduct,
(2) intentional or reckless infliction of emotional distress and
(3) “actual result to plaintiff of emotional distress.”

All three elements are questions of fact yet the court nonetheless reviews Mr. Patnode’s conduct in light of the legal standard and surveys the cases in Washington state. It does so even though it generally accepts the findings of fact of the lower court. Why?

Question 5. Please briefly summarize the dissent’s argument from Spicer. Where the dissent relies on Jackson v. Peoples Federal Credit Union, what is the analogy that it attempts to draw? Is that analogy persuasive? Why or why not?

Reflect on Your Understanding – Spicer v. Patnode

The town of Selah, Washington, where parts of the dispute took place, recently came under fire for allegedly not being welcoming to people of color. In the wake of Black Lives Matter protests in the summer of 2020, town residents clashed over the ability to express messages of solidarity in sidewalk chalk: https://www.nytimes.com/2020/07/16/us/sidewalk-chalk-police-selah-washington.html

If it turned out to be true that the region was historically inhospitable to people of color, would that be relevant to your analysis of the facts in Spicer v. Patnode? How and why if so?


  1. Mr. Patnode challenges 16 of the trial court’s findings of fact. Of these, 12 are quite nuanced and are unimportant to the issues on appeal. The remaining challenges, those to findings of fact 23, 32, 33, and 34, are specifically addressed below.
  2. Mr. Patnode persuasively argues that the trial court erred by taking judicial notice of the previous court’s oral ruling. See State v. Hescock, 98 Wash. App. 600, 606, 989 P.2d 1251 (1999). We give no weight to finding of fact 23. This does not impair the same findings contained in finding of fact 32, subject to those findings being supported by substantial evidence.
  3. This finding comes from the trial court’s conclusion of law 6. To the extent a conclusion of law contains a finding of fact, an appellate court will treat it as a finding of fact. Hegwine v. Longview Fibre Co., 162 Wash.2d 340, 353, 172 P.3d 688 (2007).
  4. Each party cites several cases from other jurisdictions in support of their arguments. As shown below, even Washington cases are inconsistent on what type of conduct is sufficiently egregious to constitute outrage. It is, therefore, unsurprising that the out-of-state cases discussed by the parties and the dissent are inconsistent and unhelpful.
  5. The Wolf court’s analysis comports with the various illustrations contained in the Restatement (Second) of Torts § 46. Whereas the conclusions reached in the intermediate appellate decisions in Strong and Snyder do not comport with the illustrations.
  6. No Washington court has applied the Restatement (Third) of Torts § 46, so, like the majority, I will confine my remarks to the Restatement (Second). It should be noted that comment i in the Second Restatement is now found as comment h in the Third Restatement.
  7. Unpublished Ohio opinions may be cited as authority in that state. See OHIO SUP. CT. REP. OP. R. 3.4. Thus, they may be relied on in this state. GR 14.1(b).

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